SHIPPING & DELIVERY POLICY

 

Last updated March 28, 2024

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.robincoonphotography.com/terms-and-conditions

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

We offer free Ground Shipping/Economy on all orders 

Shipping is free on all orders. 

 

WHAT IS THE ORDER FULFILLMENT TIME?

The time to process orders varies on payment method and partnering printing companies policies and printing time(s). Orders will not begin fulfillment until payment funds are released. Expect to receive order notifications that your payment is released and fulfillment has started with an estimated shipping date followed by a shipping notification with tracking information. Art is made by the order so is not readily available to ship. 

 

HOW IS MY SUBSCRIPTION FULFILLED? 

If you are buying a subscription then we will deliver according to your subscription details 

 

DO YOU DELIVER INTERNATIONALLY? 

We offer worldwide shipping. Free Ground Shipping/Economy shipping is valid on international orders. 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes. 

 

ARE THERE OTHER SHIPPING RESTRICTIONS? 

Shipping to P.O. boxes is prohibited. All addresses must be physical addresses. 

 

WHAT HAPPENS IF MY ORDER IS DELAYED? 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. 

 

QUESTIONS ABOUT RETURNS? 

If you have questions about returns, please review our Return Policy: 

https://www.robincoonphotography.com/returns-policy 

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

If you have any further questions or comments, you may contact us by Email:  orders@robincoonphotography.com